Industry predictions for 2023: The end of the BGC and deeper customer interactions
Clean Up Gambling director Matt Zarb-Cousin and Better Change strategic partnerships manager David Richardson predict the big themes in online gaming next year
Matt Zarb-Cousin, Clean Up Gambling director:A statutory levy to pay for gambling harmStake limits for online slotsThe end of the Betting and Gaming Council
David Richardson, Better Change strategic partnerships manager:Collaboration in safer gamblingCustomer interactionsReciprocal learning between land-based and digital gambling